My dell stopped working properly. At first when I turn it on, it says that some software or hardware change may have caused this. When I try all of the options, such as last known good configuration and safe mode, it starts up fine at the windows with the loading bar and then it goes to a blue screen. The blue screen says to disable any antivirus software, disk defragmentation, or backup utilities. The technical information reads: *** Stop: 0x00000024: (0x00190203,0x82D32CA0, 0xC0000102, 0x00000000). I am not sure what this means but I would appreciate if someone could tell me. Thanks in advance.
My Dell Inspiron 9300 is not working properly. Please Help?spyware removal
What you are experiencing is commonly known as the "Blue screen of death". It means that your windows installation has somehow become corrupt, possibly due to a virus or other problem.
If your computer came with restore CDs or a Windows installation CD, you will need to use them to restore your system. Please note that if you have to do this, you will lose any files on your PC. However if you can do a repair from the Windows CD, your files will NOT be lost.
You can do a repair from the Windows CD (If you have it) by going into the BIOS (When you boot and see the first screen, it will probably say something like "Press del to enter setup) and telling the machine to boot from CD, and then inserting the Windows CD and following the on screen instructions to do a repair.
If you do not have the means to do a repair and you have important files on your PC, you may need to look into getting data recovery BEFORE doing a restore or installing Windows. Alternatively, you could remove the hard drive from your machine and use a USB caddy to attach the hard drive to another machine via USB. (This may not work depending on the exact problem with the hard drive)
My Dell Inspiron 9300 is not working properly. Please Help?virus protection software
Try using 'System Restore' to restore the system to a state in which you don't have this problem.
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